Overview
This Return Policy outlines the terms and conditions for returns and refunds related to our vintage clothing repair services and educational resources.
Services
As we provide educational resources and information about vintage clothing repair techniques, most of our content is provided digitally. Due to the nature of digital content, returns may not be applicable in all cases.
Refund Policy
If you are not satisfied with our services, please contact us within 30 days of your purchase or service completion. We will review your request and work with you to resolve any issues.
Contact for Returns
To initiate a return or request a refund, please contact us at infocenter@reliablehighdivi.world or through our contact page. Include your order details and reason for return.
Processing Time
Once we receive your return request, we will process it within 5-7 business days. Refunds, if applicable, will be issued to the original payment method within 10-14 business days.
Conditions
Returns and refunds are subject to the following conditions:
- The request must be made within the specified time frame
- Services must not have been fully utilized or completed
- Any physical materials must be returned in their original condition
Exceptions
Some services may be non-refundable due to their customized nature or immediate delivery. We will clearly communicate any such exceptions before you make a purchase.
Questions
If you have questions about our return policy, please contact us at infocenter@reliablehighdivi.world or through our contact page.